Information We Collect and How that Information May Be Used
We consider information that can identify or be used to contact a unique individual as “Personal Information.” When you use Acclaro’s website or applications, we may collect Personal Information from you. This could be Personal Information you submit directly to Acclaro or it may be information that the technology present on Acclaro’s website, or in Acclaro’s applications, collects automatically. This information would include your profile information which includes, but is not limited to, your e-mail address, address, and telephone number. Depending on the nature of your inquiry or activities on the website and applications, we may also collect your job search criteria and preferences, employment experience, educational history, skills, references’ information, background information, and other information contained in your resume, and any login ID or email address that you create.
In addition to information you provide to us, when you use our website and applications, we use automated means of collecting information, such as cookies and other web-based or electronic tracking technologies to collect information about your use of the website or application. This information is necessary for analyzing the use of resources, troubleshooting problems, preventing fraud, and improving our services. Collected items may include the pages most frequently visited, services accessed the most, and links to other sites that users most often visit. We measure activity in aggregate, such as number of users of our website, and activities conducted on our website, but may sometimes choose to measure use on an individual level. This allows us to provide a better user experience.
Acclaro uses the information we collect for the following purposes:
(1) to provide you with information regarding employment opportunities and career-related information;
(2) establishing and maintaining communications with you;
(3) where you have requested a service, assisting you in the completion of your application, the assessment of your eligibility for any such requested service, the processing and maintenance of the service, as well as any applicable renewal of such service;
(4) responding to your inquiries about applications, accounts and other services;
(5) making proposals for future service needs;
(6) allowing our affiliated companies to notify you of certain products or services offered by our affiliated companies;
(7) processing transactions through service providers;
(8) complying with applicable legal requirements, court orders, legal proceedings, document requests, and industry standards and our policies;
(9) protecting against fraud, suspicious or other illegal activities;
(10) protecting the rights of Acclaro or other third parties; and
(11) compiling statistics for analysis of our sites and our business.
Some services, such as webinars, require user registration. For the registration process, we may require information such as name, e-mail address, employer, job title, job responsibilities, phone number, the state where your employer is located, and other profession information. By registering for a webinar you agree that we may send you e-mails and other communications regarding information specific to Acclaro’s services or other opportunities we may provide. By participating in a webinar presented by Acclaro, you may be asked to provide the Personal Information noted above. Additionally, there may be data collected and stored regarding credits that you earn, on-line participation and activity. This data may be used to process continuing education credits, if applicable to the webinar.
This website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”) and Pardot (“Pardot”), a business-to-business marketing automation solution by Salesforce.
How We May Share Your Information
Acclaro may disclose your Personal Information: (1) to third parties to perform business functions; (2) to our affiliated entities for the purposes of providing, marketing, or improving our services; (3) to comply with legal requirements, such as a law, regulation, search warrant, subpoena or court order; (4) as part of a business transaction, such as a reorganization, merger, acquisition, bankruptcy, or similar event, or (5) in special cases, such as protecting the rights, property, or safety of Acclaro, our customers or others.
Protecting Your Information
We want your information to remain as secure as reasonably possible. We regularly monitor industry-standard technical safeguards for securing your Personal Information and review our physical, technical, and organizational security practices to determine how we can prevent the loss, misuse, unauthorized access, alteration, or disclosure of your Personal Information. While we strive to protect your Personal Information, considering the nature of the Internet, and your control over your own access codes, Acclaro cannot ensure or warrant the security of any information you transmit to us.
Your Rights and Choices
We may also, from time to time, use your Personal Information to send you messages or marketing materials regarding our services, including employment information and job opportunities that you indicate an interest in. You may receive these messages from Acclaro via email, phone, direct mail, and other communication means. We do not, however, want to send you information that you do not wish to receive, and you may opt out of receiving these communications or change your preferences, as indicated below:
The major browsers have attempted to implement the draft “Do Not Track” (“DNT”) standard of the World Wide Web Consortium (“W3C”) in their latest releases. As this standard has not been finalized, Acclaro’s website is not compatible with DNT and so does not recognize DNT settings.
Your California Privacy Rights
This section only applies to individuals who are residents of California under the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws (together “California Laws”).
Acclaro collects the following categories of Personal Information, as defined by California Laws:
We collect them for the purposes described above, and may share as outlined in the section titled, “How We May Share Your Information” above.
Under California Laws, California residents have the following rights (“Rights”) listed below. Your Right to Access and Right to Deletion are not absolute and are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of the business’s systems of networks.
Disclosure & Access Rights: California residents have the right to request in writing from a business, (i) a list of the categories of personal information, such as name, address, e–mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including Independent Affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, California residents have the right to request that we disclose to them (i) the categories of personal information we have collected about them, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual.
Deletion Rights: California residents have the right to have their personal information deleted, unless the personal information is necessary for the business or service provider to: complete a transaction for which the personal information was collected, provide a good or service requested by the consumer or otherwise perform a contract between the business and the consumer; detect security incidents; protect against malicious, deceptive, fraudulent or illegal activity (or prosecute those responsible); debug to identify and repair functionality errors; exercise or ensure the right of another to exercise free speech or another legal right; comply with the California Electronic Communications Privacy Act, which compels the production of or access to electronic communication information or electronic device information with a search warrant; engage in research in the public interest (if the consumer has provided informed consent); to enable solely internal uses aligned with the consumer’s expectations given their relationship with the business; comply with a legal obligation; otherwise use the information internally in a lawful manner compatible with the context in which the consumer provided it.
Do Not Sell: California residents have the right to opt-out of having their personal information sold. We do not sell personal information. Californians can exercise their privacy rights by contacting us firstname.lastname@example.org or via the other avenues outlined in the below section titled, “How to Contact Acclaro”.
Response Time. We will handle requests as required under applicable California Laws. When a request is made, we may verify your identity to protect your privacy and security. We will respond to written rights requests within 45 days following receipt at the e–mail or mailing address stated above. If we receive your request at a different e–mail or mailing address, we will respond within a reasonable period of time. Please note that we are only required to respond to each customer once per calendar year.
How to Contact Acclaro
Our postal address is:
Attn: Human Resources
331 Elizabeth St NE
Atlanta GA 30307